Refund Policy

Refund Policy

We want customers to feel confident shopping with AutoEdge Supply. Please review this refund policy before placing an order.

Return window

Customers may contact us within 30 days of delivery to request return support. Items should be unused, in their original condition, and include original packaging when possible.

Before sending a return

Please contact us before sending any item back. We need to review the order and provide the correct return instructions. Items sent back without first contacting us may not be accepted.

Damaged, defective, or incorrect items

If your item arrives damaged, defective, or incorrect, contact us as soon as possible with your order number, photos or video of the issue, and a short explanation. We will review the issue and help with the next steps.

Non-returnable situations

Returns may not be accepted for items that are heavily used, damaged after delivery, missing parts due to customer handling, or returned without approval. Product installation, fit, or compatibility should be checked before use whenever possible.

Refund timing

If a refund is approved, it will be processed back to the original payment method. Your bank or payment provider may take additional time to post the refund.

Automotive product note

Always follow product instructions and your vehicle manufacturer’s guidance. AutoEdge Supply does not recommend using any product in a way that blocks visibility, vehicle controls, airbags, safe driving, or normal vehicle operation.